Last Updated: 22-05-2025
We stand behind the quality of our products. However, if you face issues, here is our return and refund policy:
1. Return Window
- Returns are accepted within 7 days of delivery for non-functional or damaged items.
- Items must be unused and returned in original packaging.
2. Refund Conditions
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If your refund is approved, we will initiate a refund to your original method of payment.
- The refund will be processed within 7–10 business days from the date of approval.
- The actual time it takes for the amount to reflect in your account may vary depending on your bank or payment provider.
3. Non-Returnable Products
- Custom-built digital kiosks or customized software solutions.
- Products damaged due to mishandling or electrical faults at customer premises.
4. Warranty Repairs
- Most products are covered under a 1-year warranty.
- We offer repair or replacement depending on the case.
📧 For support: contact@maxxelectronic.com
📞 +91 9133669006