Refund & Return Policy

Last Updated: 22-05-2025

We stand behind the quality of our products. However, if you face issues, here is our return and refund policy:

1. Return Window

  • Returns are accepted within 7 days of delivery for non-functional or damaged items.
  • Items must be unused and returned in original packaging.

2. Refund Conditions

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • If your refund is approved, we will initiate a refund to your original method of payment.
  • The refund will be processed within 7–10 business days from the date of approval.
  • The actual time it takes for the amount to reflect in your account may vary depending on your bank or payment provider.

3. Non-Returnable Products

  • Custom-built digital kiosks or customized software solutions.
  • Products damaged due to mishandling or electrical faults at customer premises.

4. Warranty Repairs

  • Most products are covered under a 1-year warranty.
  • We offer repair or replacement depending on the case.

📧 For support: contact@maxxelectronic.com
📞 +91 9133669006